Advanced EMS Technician

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Advanced EMS Technician

Market Range:

EM11

Approved Date:

9/12/2022 1:06:05 PM

FLSA:

Non-Exempt

EEO Code:

TECHNICIANS

Career Level:

C2

Career Level Description:

Core Services Level 2

Job Code:

100895

Job Family:

Health Services

Sub Family:

Emergency Medical Services Operations

Primary Purpose

Working a rotating 12-hour shift is required. Assist in providing prompt, compassionate, and clinically excellent out of hospital emergency medical care to the sick and injured residents and visitors to Wake County. Responsible for the operation of emergency vehicles, biomedical equipment, and other equipment necessary to provide patient and situational assessment, treatment and transport in an emergency setting. Additionally, responsible for performing routine cleaning and essential maintenance of equipment.

Effectively interacts and communicates with individuals and groups of individuals (patients, the public, members of other agencies and departments) from all education levels, cultural backgrounds, belief structures, and states of health. This is a highly visible position in the community and, as such, Advanced EMS Technicians are required to act with a high degree of courtesy, professionalism, and respect and always with the best interest of the patient and the public in mind.

•

Working a rotating 12 hour shift is required. Maintain personal readiness to be able to respond, within

the 90 second standard, in a prompt, compassionate and clinically excellent manner to requests for

service whenever and wherever needed to include all times of day and night and in all types of weather.

Must be able to quickly adapt, problem solve and multi-task in ever changing and sometimes distracting

environments. The physical demands of the job require strength, flexibility and endurance

1

25%

•

Safely and respectfully operate an emergency vehicle in emergency mode (lights and sirens) and in nonemergency

mode during all hours of the day and night, in all types of traffic and weather conditions.

Work effectively as an inpolicies and procedures.dividual and as a team leader on every patient care scene.

2

15%

•

Assess nature and extent of illness or injury by obtaining relevant information from the patient, their

family or caretaker(s), bystanders/citizens and from the surrounding environment. Perform advanced

life support skills utilizing liberal standing order protocols to guide patient care in the prehospital

setting. Lift and carry equipment, stretchers and patients to facilitate response to, treatment and

transport of patients. Complete documentation through patient care reporting systems, electronic and

paper-based logs, reporting software and databases. Maintain confidentiality and protect sensitive data

at all times, in accordance with HIPAA laws, organizational and department policies and procedures.

3

20%

•

While performing patient care utilize equipment and biomedical supplies such as Cardiac

Monitor/Defibrillator, Peripheral Intravenous Catheters, Intraosseous Devices, Pulse Oximeters,

Waveform Capnometers, Sphygmomanometers, Multiple Spinal and Extremity Immobilization Devices,

Multiple Airway Devices, Respirators, CPAP units, Medications, Assorted Bandages, and other Biomedical

Equipment. Utilize additional technology for other job related tasks, such as in-vehicle navigation,

laptop computers, computer aided dispatch, pagers, radios (handheld and truck mounted), cell phones,

online education portals, high-fidelity simulators, etc.

4

10%

•

Maintain cleanliness of equipment, vehicles and facilities. Regularly inventory and restock equipment

and vehicles. Decontaminate and disinfect equipment and vehicles after every patient encounter.

5

10%

•

From routine to significantly stressful situations and everything in-between, effectively communicate in

a respectful manner, through written, oral and/or visual means, with all individuals and groups of

individuals, regardless of their age, gender, educational level, socioeconomic status, etc.

6

10%

•

Work while wearing personal protective equipment such as medical exam gloves, eye protection, etc.

on all requests for service. Specific environments and situations will also need additional personal

protective equipment worn such as fire resistant turnout gear, helmets, work gloves, chemical

protective clothing and respiratory protection.

7

5%

•

Performs and participates actively in Continuing Medical Education, Clinical Continuous Quality

Improvement, and other departmental programs, goals and objectives as directed by the supervisory

staff or the Director.

8

5%

Position(s) may perform other duties in addition to the above as assigned by management.

•

Participate in various community outreach and public education events

•

Participate in various department specific committees regarding decisions on protocols, equipment, vehicles, uniforms, etc.

•

Precept students from paramedic programs locally and nationwide on their clinical rotations

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

C2

Career Level Description:

Core Services Level 2

•

Works to deliver day-to-day objectives that moderately impact the achievement of the Work Group results.

•

Work typically involves regular review by senior employees and/or supervisors.

•

Responsible for making minor adjustments to work methods to solve problems that are routine and typically exist in current work processes and systems. May be required to highlight areas of concerns/problems and submit or recommend solutions to supervisor in own Work Group.

•

Communicates within and outside the Work Group to obtain or explain information.

•

May provide guidance and assistance to new or entry-level employees.

•

Requires basic job knowledge of systems and procedures obtained through prior work experience or education.

Qualifications

•

No specific education required

•

No specific experience required

•

Advanced Emergency Medical Technician (AEMT) Certification or eligibility for such certification

•

Valid Driver's License and "safe" driving record

•

•

Associate's Degree

Emergency Medical Services or related field

•

Maintains knowledge of Wake County EMS System treatment protocols and procedures, and Wake County EMS operating guidelines.

Maintains familiarity with emergency and prehospital medical care by constantly keeping up to date with mandatory paid

continuing education required to maintain certification.

•

Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This

includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

•

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

•

Talking to others to convey information effectively.

•

Actively looking for ways to help people.

•

Adjusting actions in relation to others' actions.

•

Ability to handle confidential and sensitive information with tact and discretion

•

Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Adaptability & Flexibility

Changes behavioral style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation. Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.

Reliability

Demonstrates a high level of dependability in all aspects of the job.

Professionalism

Thinks carefully about the likely effects on others of one's words, actions, appearance, and mode of behavior. Selects the words or actions most likely to have the desired effect on the individual or group in question. Maintains calmness in stressful or adverse situations. Diplomatically handles challenging or tense interpersonal situations.

Interpersonal Skills

Treats others with courtesy, sensitivity, and respect.  Considers and responds appropriately to the needs and feelings of different people in different situations.  Perceives, assesses, and positively influences one's own and other individuals’ emotions.

Problem Solving

Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on one's knowledge and experience base, and calling on other references and resources as necessary.

Good Judgment

Makes decisions authoritatively and wisely, after adequately contemplating various available courses of action.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand and apply non-routine verbal and/or written instructions

Organization

Organize actions to complete sequential and/or routine tasks

Decision Making

Make decisions that have significant impact on a department's credibility, operations and/or services

Communication

Communicate and explain a variety of information

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X