Diversity, Equity and Inclusion Program Manager

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Diversity, Equity and Inclusion Program Manager

Market Range:

MR19

Approved Date:

1/16/2025 8:42:21 AM

FLSA:

Exempt

EEO Code:

PROFESSIONALS

Career Level:

P3

Career Level Description:

Professional Level 3

Job Code:

100916

Job Family:

GM - General Management

Sub Family:

COMGT - County Management

Primary Purpose

Advances the County's efforts to launch the Office of Race Equity and execute recommendations from the Blueprints to Dismantle Systemic Racism report. Coordinates and collaborates with key stakeholders and partners to advance strategies and recommendations in four key focus areas: economic mobility; criminal justice; education; and health. Reports to the Director of Diversity, Equity & Inclusion and supports both internal and external efforts in integrating racial equity principles into County operations, projects and services through the application and integration of best practices, training and development of County staff, and tracking and measurement of outcomes. Duties and assignments will be broad in scope and strategic in nature, including diverse project management, strategic planning, complex analysis, research coordination, and administrative functions as required.

•

Develops and coordinates an implementation plan and strategy as recommended by the Blueprints of Dismantling Systemic Racism report. Coordinates project management and facilitation of a multi-stakeholder planning process. Provides administrative support for meetings and other information-gathering strategies to advance the implementation of best practices and recommendations. 

1

30%

•

Manages enterprise-wide racial equity initiatives that build capacity for County staff and residents. Manages and facilitates projects aimed at achieving the County's racial equity goals. Supports department in developing and executing annual racial equity plans. Monitors and analyzes program benchmarks using an analytical framework to show the impact and outcome of projects. Communicates progress to all relevant stakeholders, both in written and oral forms.

2

25%

•

Evaluates short- and long-term impacts of race equity strategies through effective goal setting, key performance indicators (KPI), action plans, surveys, and metrics to assess and track progress over time. Prepares and collaborates with the Raleigh Chamber on annual and quarterly reports on priorities. 

3

15%

•

Manages and maintains relationships with a broad set of stakeholders, including senior government officials, faith community, businesses, non-profits, and other key stakeholders. Bridges communication across diverse stakeholder groups to advance work, foster trust, and build relationships. 

4

15%

•

Increases capacity of County staff to advance racial equity through collective action. Coordinates with applicable departments in providing advice to project work teams on proven and innovative methodologies to engage the community.  Convenes and facilitates a community stakeholder group that serves as the advisory board of county-wide efforts to dismantle systemic racism. 

5

10%

•

Participates in resource development, develops awareness and educational collateral, facilitates meetings, plans outreach events, and participates in various working groups and committees.

6

5%

Position(s) may perform other duties in addition to the above as assigned by management.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

P3

Career Level Description:

Professional Level 3

•

Plans and manages projects that have significant impact on Work Group and Division results OR works as a technical expert within a Medical or Scientific Discipline.

•

Shares insights and analyses that inform new processes, and/or operational plans.

•

Responsible for making improvements in processes, systems, or standards to enhance performance of the Work Group.

•

Works to influence parties within and outside of the Work Group and Division regarding projects and procedures.

•

May be responsible for providing guidance, coaching and training to other employees within the Work Group.

•

Requires advanced knowledge of the Work Group and Division typically obtained through advanced education combined with experience. May have practical knowledge of project management.

•

Within Medical or Scientific Disciplines, typically requires a doctoral degree.

Qualifications

•

Bachelor's degree in a related field

•

Three years of job-related experience

•

Valid Driver's License and "safe" driving record

•

Equivalent education and experience are accepted

•

Demonstrated deep commitment to racial equity, and familiarity with racial equity principles including knowledge in current DEI best practices and trends.

•

Demonstrated knowledge of organizational development theories, techniques, project management/coordination practices.

•

Practical experience designing and implementing racial equity strategies and project plans to support effective implementation of related programs and initiatives.

•

Project management skills with ability to lead and direct projects. Ability to demonstrate urgency for project tasks as it relates to initiating meetings, follow-ups, and communications to keep projects moving forward.

•

Ability to plan and deliver effective and engaging presentations and/or trainings to a variety of audiences. Demonstrated flexibility and adaptability, along with meeting facilitation skills. 

•

Highly organized with keen attention to detail, ability to juggle multiple priority projects at once and meet established deadlines.

•

Ability to work well with different team members and manage lateral reporting relationships.

•

Ability to engage, influence and mobilize others, working at multiple levels within an organization.

•

Ability to gather, organize, edit, analyze and synthesize large amounts of information.

•

Comfortable and effective working both independently and on teams. Ability to effectively communicate verbally and in writing. 

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Adaptability & Flexibility

Changes behavioral style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation. Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.

Analysis

Examines data to grasp issues, draw conclusions, and solve problems.

Communication

Creates an atmosphere in which timely and high-quality information flows smoothly up and down, inside and outside of the organization; encourages open expression of ideas and opinions.

Interpersonal Skills

Treats others with courtesy, sensitivity, and respect.  Considers and responds appropriately to the needs and feelings of different people in different situations.  Perceives, assesses, and positively influences one's own and other individuals’ emotions.

Problem Solving

Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on one's knowledge and experience base, and calling on other references and resources as necessary.

Change Management

Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand complex problems and collaborate to explore alternative solutions

Organization

Organize and prioritize individual work schedule to manage multiple tasks and/or projects

Decision Making

Make decisions that have significant impact on a department's credibility, operations and/or services

Communication

Communicate in-depth information for the purpose of interpreting and/or negotiating

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X