HRTMS Job Description Management | Board of Elections Early Voting & Operations Manager J o b D e s c r i p t i o n | | |
Job Information | | | Title: | Board of Elections Early Voting & Operations Manager | | | Market Range: | MR20 | | | Approved Date: | 8/22/2022 3:48:07 PM | | | FLSA: | Exempt | | | EEO Code: | PROFESSIONALS | | | Career Level: | M2 | | | Career Level Description: | Management Level 2 | | | Job Code: | 100918 | | | Job Family: | Board of Elections | | | Sub Family: | General Operations | | | | | | Primary Purpose | Responsible for performing technical, managerial, logistical, and strategic planning procedures to ensure timely and accurate elections. Supervises, coordinates and oversees all logistical, Early Voting, mapping, addressing, geocoding and warehouse operations as well supply distribution for up to 25 Early Voting sites and up to 210 precincts. Devises solutions to problems that impact execution of tasks and operations. Applies leadership, coaching, and coordination to run cross-functional teams to drive projects forward, ensuring time and resources are used effectively and efficiently to meet Election deadlines. | | | | | | | | |
Essential Functions | | | Priority | % Time | • | Plans, directs and manages warehouse general operations, special events and projects. Develops and implements complex operations and logistics to contribute to on time and accurate elections. Manages coordination and logistics preparations for election supply distribution for up to 25 early voting sites, 210 Election Day Chief Judges and 26 Coordinators, polling locations, redistricting/geocode issues. Maintaining warehouse security and storage of up to 2,000,000 ballots. | 1 | 25% | • | Collaborates cross-divisionally with with Training, IT, Voter Registration, Staffing, Polling Place Management and other teams to lead and advance projects to build processes that unify efforts. Manages the creation of maps, quick guides, address audits, redistricting and mass jurisdiction/address changes and provide support as needed. | 2 | 25% | • | Supervises seven permanent employees and up to 25 seasonal agency temps. Defines work goals, work objectives and monitors team performance. Manages onboarding activities, professional development, discipline, work schedules, and timesheet approvals. Communicates required tasks and manages the logistics project management software to track the team progress. | 3 | 20% | • | Oversees and maintains a budget for Logistics and Early Voting teams and provides frequent status updates and guidance for crucial decision making. Develops early voting budget in the form of expansion requests, each fiscal year, totaling up to 3 million, depending on election cycle and number and numbers of sites selected. | 4 | 10% | • | Develops policies and procedures to provide strategic oversight as well as representation of hands-on effort. Oversees the storing, tracking and managing of records retention and ensures compliance with North Carolina Statute and North Carolina Board of Elections directives. | 5 | 10% | • | Assists with composing contracts needed in supporting election efforts such as supply transports such as pickup, delivery and storage. Establishes and maintaining vendor relationships. | 6 | 10% | | | | | | | |
Position(s) may perform other duties in addition to the above as assigned by management. | | *IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training. | | Career Level Dimensions | Career Level: | M2 | Career Level Description: | Management Level 2 | | | |
County Impact | • | Fully accountable for implementing operational plans for a Work Group with measurable contribution on Division results. | • | May have budget accountability. | | | |
Innovation and Complexity | • | Responsible for making moderate improvements of processes, systems or standards to enhance performance of the Work Group. | • | Supports and utilizes the innovations of others to improve on solutions, approaches and technologies. | | | |
Communication and Influence | • | Communicates within and outside the Work Group, and may communicate with other parties within the Division. | • | Sometimes requires ability to influence others outside of own job area on policies, practices and procedures. | | | |
Leadership | • | Manages professionals. Leads, directs and reviews the work of team members in order to accomplish operational plans and results. | • | Has hiring, firing, promotion, performance and reward authority for direct reports. | | | |
Knowledge and Experience | • | Requires practical knowledge in leading and managing the execution of processes, projects and tactics within one job area. Typically has advanced knowledge and skills within a specific technical or professional discipline with understanding of the impact of work on other areas of the organization. | | | |
Required Education | • | Bachelor's degree | | | |
Required Experience | • | Five years of election administration, including at least two years of supervisory experience. | | | |
Qualification Equivalency | • | Equivalent education and experience are accepted | | | |
Preferred Licenses and Certifications | | Licenses/Certifications | Licenses/Certification Details | Time Frame | | • | FO - Forklift Operator | Forklift Certification | Within 1 Year | | | | | | | | | | |
Preferred Licenses and Certifications |
Knowledge, Skills and Abilities | • | Thorough knowledge of office management including the ability to organize work flow and logistics. | • | Ability to solve a high level of problems | • | Ability to convey verbal and written information to groups and individuals | • | Ability to ensure policies and procedures | • | Ability to adapt to major changes in a work environment | • | Ability to accurately complete and accomplish tasks | • | Ability to be proactive and achieve goals beyond what is required | • | Knowledge of Microsoft Word and Excel | | | |
An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. | | Competencies |
Individual Contributor Competencies | Enforcing Laws, Rules & Regulations | Enforces governmental laws, rules, and regulations, and initiates enforcement actions in a way that the public perceives as fair, objective, and reasonable. | Good Judgment | Makes decisions authoritatively and wisely, after adequately contemplating various available courses of action. | Organizational Understanding | Understands agendas and perspectives of others, recognizing and effectively balancing the interests and needs of one's own group with those of the broader organization. | Political Savvy | Identifies internal and external politics that impact the work of the organization. Perceives organizational and political reality and acts accordingly. | Problem Solving | Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on one's knowledge and experience base, and calling on other references and resources as necessary. | | | |
Leadership Competencies | Coaching & Mentoring | Works to improve and reinforce performance of others. Facilitates their skill development by providing clear, behaviorally specific performance feedback, and making or eliciting specific suggestions for improvement in a manner that builds confidence and maintains self-esteem. | Organizational Alignment | Ensures the organization’s goals and objectives align with the County’s mission and vision. | Conflict Management | Brings substantial conflicts and disagreements into the open and attempts to manage them collaboratively, building consensus, keeping the best interests of the organization in mind, not only one's own interest. | | | |
Core Competencies | Integrity | Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards. | Accountability | Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making. | Diversity | Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community. | Collaboration | Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation. | Continuous Improvement | Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally. | Wellness | Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same. | Service Orientation | Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers. | | | |
ADA Checklist | | The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions | Standard ADA Selection: | Office Environment | | | | |
Physical Demands | | N/A | Rarely | Occasionally | Frequently | Constantly | Standing | | | X | | | Walking | | | X | | | Sitting | | | | X | | Lifting/Carrying 0-10 pounds | | | X | | | Lifting/Carrying 10-20 pounds | | | X | | | Lifting/Carrying 20-50 pounds | | X | | | | Lifting/Carrying 50-100 pounds | | X | | | | Pushing | | X | | | | Pulling | | X | | | | Climbing | | X | | | | Balancing | | X | | | | Stooping | | X | | | | Kneeling | | X | | | | Crouching | | X | | | | Crawling | | X | | | | Reaching | | X | | | | Handling | | X | | | | Grasping | | X | | | | Fingering | | X | | | | Feeling | | X | | | | Talking | | | | X | | Hearing | | | | X | | Visual Perception | | | | X | | Repetitive Motions | | | X | | | Eye/Hand/Foot Coordination | | X | | | | | | | | | | | | | | |
Mental Demands | | N/A | Rarely | Occasionally | Frequently | Constantly | Memorization/Concentration | | | X | | | Learning/Knowledge Retention | | | | X | | Preparing/Analyzing Numerical Figures | | | X | | | Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.) | | | | X | | Analyzing/Examining/Testing Data | | | X | | | Emotional/Behavioral Self-Regulation | | | X | | | Interacting with Others | | | | X | | Comprehension | | | | X | | Organization | | | | X | | Decision Making | | | | X | | | | | | | | | | | | |
Mental Capability/Cognitive Requirements | Comprehension | Understand complex problems and collaborate to explore alternative solutions | | | |
Organization | Organize and prioritize the work schedules of others to manage multiple tasks and/or projects |
Decision Making | Make decisions that have significant impact on a department's credibility, operations and/or services |
Communication | Communicate and explain a variety of information |
Working Environment | | N/A | Yes | No | Extreme cold | | | X | Extreme heat | | | X | Humid | | | X | Wet | | | X | Noise | | | X | Hazards | | | X | Temperature Change | | | X | Atmospheric Conditions | | | X | Vibration | | | X | Computers/Monitors | | X | | | | | | | | |
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