Community Engagement Coordinator

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Community Engagement Coordinator

Market Range:

MR17

Approved Date:

1/23/2025 1:00:13 PM

FLSA:

Exempt

EEO Code:

PROFESSIONALS

Career Level:

P1

Career Level Description:

Professional Level 1

Job Code:

100928

Job Family:

SS - Social Services

Sub Family:

HOUDV - Housing Development

Primary Purpose

The Community Engagement Coordinator leads our efforts to facilitate innovative community partnerships and promote equitable community engagement. This position will engage in in-depth, interactive and collaborative communication with the community and community partners, in addition to providing residents with information on housing services. This position will play an important "bridging" role necessary to close the cultural, relational, racial, language and socio-economic divides that often exist between public and private institutions and low-income communities and communities of color to help develop consistent relationships in the community, connect residents to resources, and surface key community concerns.

•

Attend community events (in-person and online) as the Wake HACR Department representative. 

1

15%

•

Outreach to agencies, organizations, partners and stakeholders to coordinate presentations, both in-person and utilizing online platforms. Managing and coordinating invitations and scheduling.

2

15%

•

Excellent collaboration and relationship building skills that establish partnerships and effective teamwork within the Housing Affordability and Community Revitalization Department.

3

15%

•

Increase visibility and understanding of the system-wide work done by Wake County to foster consistent messaging and support the mission that homelessness is brief, rare and non-recurring.

4

15%

•

Cultivate and promote positive relationships with community members and partners.

5

10%

•

Coordinate events with members and community partners as needed.

6

10%

•

A positive, collaborative approach to staff and team leadership.

7

10%

•

An innovation mindset that actively solicits and fosters the ideas of others.

8

5%

•

Conduct various surveys to engage community members on departmental planning processes and initiatives.

9

5%

Position(s) may perform other duties in addition to the above as assigned by management.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

P1

Career Level Description:

Professional Level 1

•

Works on small, routine projects or task-related activities that have some impact on the overall the Work Group.

•

Work is closely supervised.

•

Responsible for making minor changes in systems and processes to solve problems.

•

Identifies, defines and addresses problems that are not complex. Problems are typically within the immediate Work Group.

•

Communicates within or outside of the Work Group to provide information about policies, procedures, or analyses.

•

N/A – Jobs at this level are focused on self-development.

•

Requires basic, theoretical understanding of professional principles and skills, typically obtained through advanced education.

Qualifications

•

Bachelor's degree in Communications, Graphic Design, Marketing or a related field.

•

Two years of experience working in communications or marketing.

•

Valid Driver's License and "safe" driving record

•

Equivalent education and experience are accepted

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Organization

Decision Making

Communication

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X