Child Welfare Residential Case Aide

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Job Information

Title:

Child Welfare Residential Case Aide

Market Range:

MR11

Approved Date:

10/4/2022 4:23:34 PM

FLSA:

Non-Exempt

EEO Code:

PARAPROFESSIONALS

Career Level:

C1

Career Level Description:

Core Services Level 1

Job Code:

100932

Job Family:

Social Services

Sub Family:

Child and Family Services

Primary Purpose

Provide emergency shelter care and supervision for youth in the custody of Wake County Human Services by providing supervision and structure including implementation of a behavior management system, modeling positive interactions and appropriate behavior, facilitating appointments for health, mental health and other needs, participating in team meetings to assess needs, progress and make recommendations.

•

Supervision/Behavior Management/Teaching: Provide supervision to residents, teach them through positive interactions, counseling, role modeling, problem solving; teach skills i.e. coping, social and self-care skills; facilitate educational and recreational activities.

1

65%

•

Medication Management: Administer daily medication as outline by doctor's orders to youth that are awaiting placement

2

15%

•

Documentation & Record Keeping: Complete various forms for residents i.e. daily logs, behavior checklists, admission records, maintaining individual files, complete documentation for the program i.e. staff changeover forms, security logs, incident reports, vehicle and house maintenance logs.

3

15%

•

Program Operations: Complete various types of household chores and tasks to maintain the program i.e. heavy cleaning in the YIB area, routine inspections, request services from GSA and Fleet Services for the van.

4

5%

Position(s) may perform other duties in addition to the above as assigned by management.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

C1

Career Level Description:

Core Services Level 1

•

Works to deliver day-to-day objectives with some impact on achievement of the Work Group results.

•

Work follows defined standard procedures and consists of tasks that are routine.

•

Work is closely supervised.

•

Responsible for checking data and information when minor changes may be required based on review.

•

Follows a well-established and familiar set of activities and/or processes to derive a solution.

•

Communicates within and outside the immediate team to obtain and provide basic information.

•

N/A – Jobs at this level are focused on self-development.

•

Requires limited job knowledge of systems and procedures. Follows basic work routines and standards.

Qualifications

•

High school diploma or GED

•

One year of job-related experience

•

Equivalent education and experience are accepted

•

Associate's Degree

Associate's degree in Human Services, Health or related field

Or

•

6 Months

Experience in Residential Services (ex. Group Home, Detention Center)

Or

•

6 Months

Familiarity with Human Services programs and services

Or

•

6 Months

Experience with Document Management Systems

Or

•

6 Months

Experience with population served (Teens with MH/IDD/SA)

•

Displays an understanding of the basic concepts of safe, supportive, nurturing and therapeutic human interactions.

•

Effectively interacts with population served, peers and families.

•

Demonstrates ability to follow behavior programs.

•

Actively supervises therapeutic and recreational activities.

•

Demonstrates consistent ability to problem-solve and communicate clearly, both verbally and in writing.

•

Actively supervises therapeutic and recreational activities.

•

Possesses emotional intelligence to manage difficult or emotional case situations. 

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Adaptability & Flexibility

Changes behavioral style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation. Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.

Attention to Detail

Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently.

Caring

Demonstrates responsibility for the image and effectiveness of the organization.

Communication

Creates an atmosphere in which timely and high-quality information flows smoothly up and down, inside and outside of the organization; encourages open expression of ideas and opinions.

Crisis Management

Performs jobs in a manner that minimizes hazards to oneself, others, and the environment. Maintains a physical work environment that contributes to the well-being of others.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Organization

Decision Making

Communication

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X