Medical Director - Public Health Services

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Medical Director - Public Health Services

Market Range:

HS26

Approved Date:

7/6/2023 6:37:00 PM

FLSA:

Exempt

EEO Code:

PROFESSIONALS

Career Level:

M4

Career Level Description:

Management Level 4

Job Code:

100935

Job Family:

Health Services

Sub Family:

Health Services Administration

Primary Purpose

Functions as Medical Director for Wake County Health and Human Services Public Health Services Division. Supports the Health Director through alignment of public health and clinical service operations with the goals of the Department, the County, Board of Commissioners and state and federal mandates. Responsible for development and evaluation of standard of medical care throughout the Public Health Division, providing medical direction to clinical staff, and advising the division in matters of medical policy. Acts as the primary physician for public health clinical services. Provides medical orders and standards of practice for clinical activities across the Public Health Services Division. Works closely with the medical community to advance the mission of Public Health. Acts as a leader during emergency operations events that impact the overall health and well-being of the county. Serves and acts as part of the Executive Leadership Team for the Public Health Services Division. Serves as medical spokesperson as needed.

•

Administration and Management: Supports Health Director in achieving agency mission, vision and improvement of organizational culture. Functions as senior medical administrative position in the agency. Oversees medical services in the Public Health Services and Clinic Divisions. Oversees integration of multiple Health & Human Services sites, disciplines and/or operational units. Develop policies, procedures and standing orders, with authority to hold medical leadership accountable. Oversight for management of clinical providers including recruiting, credentialing and mid-level oversight processes. Plans for delivery of clinical services, including cost management, utilization review, quality assurance, and medical protocol development. Provides guidance and leadership for clinical staff performance standards. Manages physician relations and act as physician liaison to senior management. Oversees the Clinical Operations Director and the Director of Nursing to assure the efficient operation of medical and clinical activities. Performs clinical responsibilities as time allows and in agreement with both Health Director and Health & Human Services Director.

1

60%

•

Quality and Compliance: Ensures consistent implementation and evaluation of policies, programs, and services with respect to the laws and regulations (PHCC 2C9,12). In consultation with the Occupational Health Safety and Infection Control (OHSIC) Nurse, advises the Health & Human Services Department on occupational health or compliance issues. Ensures ethical conduct of research activities within Health & Human Services Department as chairperson of Human Subjects Review panel (PHCC 6C8). Supports risks reduction.

2

35%

•

Occupational Health, Safety and Infection Control: Provides oversight to Occupational Health Safety and Infection Control (OHSIC) Nurse to establish and maintain surveillance of employee health status. Advises/supports development and execution of an employee health program. Facilitates ability of OHSIC Nurse to ensure planning and implementation of best practice immunization programs for staff Participates in development and review of occupational health related policies and procedures. In consultation with OHSIC Nurse, advises Health Director and Health & Human Services Director on occupational health needs or compliance issues.

3

5%

Position(s) may perform other duties in addition to the above as assigned by management.

•

Facilitates medical staff/provider meetings.

•

Acts as physician liaison for the Human Services Department.

•

Contributes to and maintains a strong health care collaborative in Wake County.

•

Contributes to health care reform activities in the community.

•

Serves as a spokesperson for the agency as needed.

•

Attends Human Services Board meetings.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

M4

Career Level Description:

Management Level 4

•

Directs a Division.

•

Creates the short-term strategy for the Division or Function and creates operational plans for Division that align with Department plan.  Actions have direct impact on results of the Department.

•

Responsible for Budget planning and justification.

•

Responsible for making significant improvements of processes, systems or standards to enhance performance of Division or multiple divisions.

•

Oversees employees who pioneer unique ideas or generate new, viable solutions to make improvements or respond to issues.

•

Communicates within and outside the Division(s).

•

Influences others regarding the area of responsibility’s practices and approaches.

•

Achieves goals through teams of managers.  May be responsible for creating workforce and staffing plans for job area to ensure availability of employees and resources.

•

Has hiring, firing, promotion and reward authority for direct reports.

•

Requires broad management and leadership knowledge to lead multiple Work Groups. Typically has master-level knowledge and skills within a specific technical or professional discipline with broad understanding of other areas within the job function.

Qualifications

•

Doctorate in Medicine (MD or DO) from an accredited college or university

•

Residency in Preventative Medicine, Family Medicine, Pediatrics, or Internal Medicine

•

Five years of post-residency experience, with at  least three years of supervisory experience

•

Medical licensure/certification in specialist field

•

North Carolina Medical Board licensure

•

DEA registration

•

Equivalent education and experience are accepted

•

Demonstrates strong leadership skills with ability to lead multi-disciplinary teams.

•

Strong organizational skills to manage multiple projects, issues and priorities. 

•

Communicates with clients, colleagues and others through multiple channels including but not limited to email, video conferencing and telehealth platforms. Ability to communicate with clients from various cultures, backgrounds, belief systems and languages when interpreters are available.

•

Exceptional critical thinking ability with demonstrated troubleshooting and problem-solving skills.

•

Knowledgeable in continuous review and analysis, planning and development.

•

Excellent verbal and written communication skills and is able to read, write and comprehend English.

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Adaptability & Flexibility

Changes behavioral style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation. Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.

Communication

Creates an atmosphere in which timely and high-quality information flows smoothly up and down, inside and outside of the organization; encourages open expression of ideas and opinions.

Technical Expertise

Applies and improves extensive or in-depth specialized knowledge, skills, and judgment to accomplish a result or to accomplish one's job effectively.

Change Management

Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace.

Cooperative Leadership

Promotes and generates cooperation among one's peers in leadership to achieve a collective outcome; fosters the development of a common vision and fully participates in creating a unified leadership team that gets results.

Fiscal Accountability

Follows fiscal guidelines, regulations, principles, and standards when committing fiscal resources or processing financial transactions. Understands the organization's financial processes.  Prepares, justifies, and administers the program or project budget. Oversees procurement and contracting to achieve desired results. Monitors expenditures and uses cost-benefit thinking to set priorities. 

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand complex problems and collaborate to explore alternative solutions

Organization

Organize and prioritize the work schedules of others to manage multiple tasks and/or projects

Decision Making

Make decisions that have significant impact on a department's credibility, operations and/or services

Communication

Communicate in-depth information for the purpose of interpreting and/or negotiating

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X