Water Resources Program Manager

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Water Resources Program Manager

Market Range:

MR21

Approved Date:

2/4/2025 8:00:42 AM

FLSA:

Exempt

EEO Code:

PROFESSIONALS

Career Level:

P4

Career Level Description:

Professional Level 4

Job Code:

100959

Job Family:

ES - Environmental Services

Sub Family:

WATRQ - Water Quality

Primary Purpose

Leads complex and comprehensive water resources initiatives involving multiple County departments, municipal partners, and elected and appointed representatives. Engages and educates senior county staff, municipal partners, and members of the community regarding integrated water issues and multijurisdictional efforts to address them.  Provides leadership and direction in project management, including planning, fiscal oversight, team coordination, design and process improvement, and business and budget planning.

•

Serves as the point of contact and project administrator for Wake County's One Water efforts to include daily oversight and engagement of contract efforts, strategic engagement of stakeholders in and beyond Wake County, and development and pursuit of new intiatives that support integrated water management.

1

35%

•

Supports development of water resource planning documents such as ground water studies, policy evaluations, review of upcoming legislation, and reports of partner organizations. Performs research and prepares reports to support water related policy decisions and projects, coordinates with stakeholders on the Water Partnership, Upper Neuse River Basin Association, Jordan Lake One Water Association and other stakeholder groups.

2

25%

•

Participates in the review, preparation and presentation of agenda items requiring Board of Commissioner’s approval. Serves as liaison on various teams and the Water Partnership between different County departments, other municipalities and various community groups that support County programs. Develops new and strengthens existing relationships with other local governments, cooperative extension. the soil and water conservation board, real estate professionals, home builders, design professionals and engineers. Seeks opportunities for regional collaboration that support advancement of Water Quality Division goals.

3

20%

•

Guides and assists Water Quality Section Managers with reports, schedules, and other aspects of project management on complex projects, including planning, fiscal oversight, team coordination, design and construction administration and other initiatives. Consults with  Program Managers on a wide range of issues, including but not limited to, budget preparation and compliance, contract and fee negotiation, adherence to quality standards, and project scheduling. Provides leadership and direction in turnkey project management, including planning, fiscal oversight, team coordination, design and process measurement administration.

4

5%

•

Works closely with Division Director in the development of annual and long-term Business Plan and provides oversight of schedules for compliance with approved budget. Advances funding requests, through the budget office and  grant programs, for projects that improve the operation and impact of the Water Quality Division. Develops operational reports and converts them into budget planning documents using current information from Qlikview, housing market information sources, LDS, and other sources as required. Assists in budget analysis for water quality to ensure projects conform to budget guidelines.

5

5%

•

Tracks, measures progress and assists Program Managers on resource-related, process improvement and capital projects. Serves as Project Manager for own assigned projects. Assures that the County's objectives for customer service, resource management, and Board Goals are met for projects.

6

5%

•

Responsible for making improvements of processes, systems or standards to enhance performance of the Division. Works directly with the Section Managers in Water Quality on reports, systems of monitoring performance, quality assurance, policy writing and development and operational planning that leads to improvements in the operation of each section. Monitors and supports Section Managers in advancing process improvement goals including Corrective Action Plans.

7

5%

Position(s) may perform other duties in addition to the above as assigned by management.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

P4

Career Level Description:

Professional Level 4

•

Plans and manages execution of large projects that span a Division or multiple Work Groups OR works as an independent technical expert within a Medical or Scientific Discipline.

•

Works independently with minimal direction. Viewed as subject matter expert within discipline.

•

Provides measurable input into new processes, standards and/or operational plans that impact Division results.

•

Responsible for making moderate to significant improvements of processes, systems or standards to enhance performance of the Work Group.

•

Propose new ideas and creative solutions to existing problems and/or work areas.

•

Works to influence parties within and outside of the Work Group and Division regarding projects and procedures.  May have responsibility for communicating with external parties and senior leaders.

•

Typically responsible for providing guidance, coaching and training to other employees within Division or the Work Group.

•

May manage projects at this level, requiring responsibility for the delegation of work and the review of others' work products

•

Requires deep knowledge of discipline typically obtained through advanced education combined with extensive experience. Typically viewed as having a specialty within a discipline. May have broad knowledge of project management.

•

Within Medical or Scientific Disciplines, typically requires a doctoral degree and post-doctoral training.

Qualifications

•

Bachelor's degree in Environmental Science, Biology, Earth Science, Environmental Engineering, Civil Engineering or related field

•

Five years of experience working with environmental programs that involve water quality and drinking water, wastewater, stormwater or related field

•

Equivalent education and experience are accepted

•

Advanced knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

•

Excellent skill using scientific rules and methods to solve problems.

•

Strong skill at monitoring/assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

•

Excellent ability to communicate effectively in written and oral formats to explain technical specifications and negotiate with stakeholders.

•

Strong computer skills to use word processing, spreadsheet, and some database functionality.

•

Excellent communication techniques to work with stakeholders on a project, both inside and outside the organization

•

Excellent techniques to complete work on projects that have multiple people and organizations involved

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Adaptability & Flexibility

Changes behavioral style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation. Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.

Time Management

Manages own time, priorities, and resources to achieve goals. Establishes a systematic course of action for self or others to ensure accomplishment of a specific objective. Sets priorities, goals, and timetables to achieve maximum productivity.

Change Management

Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace.

Cooperative Leadership

Promotes and generates cooperation among one's peers in leadership to achieve a collective outcome; fosters the development of a common vision and fully participates in creating a unified leadership team that gets results.

Relationship Building

Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect.

Strategic Vision

Sees the big, long-range picture and leads others accordingly.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand complex problems and collaborate to explore alternative solutions

Organization

Organize and prioritize individual work schedule to manage multiple tasks and/or projects

Decision Making

Make decisions that have significant impact on a department's credibility, operations and/or services

Communication

Communicate in-depth information for the purpose of interpreting and/or negotiating

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X