GIS Project Manager

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

GIS Project Manager

Market Range:

IT16

Approved Date:

1/16/2025 8:45:39 AM

FLSA:

Exempt

EEO Code:

PROFESSIONALS

Career Level:

M2

Career Level Description:

Management Level 2

Job Code:

100961

Job Family:

IT - Information Technology

Sub Family:

GIS - Geographic Information Systems

Primary Purpose

Serve as Project & Portfolio Manager for GIS technology-related projects. Oversee all aspects of project definition and execution,

using best practice project management methodology. Manage a team of GIS Analysts, daily activities and projects related to the

delivery of GIS solutions. Serve as a member of the GIS Leadership Team in order to carry out the mission, vision, goals and

services of the GIS division. Interact and engage with various GIS stakeholders to help maintain the integrity of the platform,

support the citizens of Wake County and inform geography-based, data driven decisions

•

Administration & Management: Lead, direct and review the work of team members and/or project

teams, ensuring performance management, professional development and successful GIS operations. Has

hiring, firing promotion, performance and award authority for direct reports. Coordinate workloads and

assignments of GIS staff and act as an advisor in all support services activities. Active participation in

Leadership Team activities including but not limited to: strategic and tactical planning, budget

preparation, expense management and performance measurement/monitoring/reporting.

1

30%

•

Project Management: Provide leadership to project participants and stakeholders; managing

expectations, conducting meetings, maintaining timelines, communicating need, and providing clear

information. Manage procurement and vendor relationships including contract negotiation, expense

monitoring and adherence to timelines. Maintain all project deliverables including scope and objectives,

schedule, risk management, change management, issue management and status reporting. Anticipate

operational and tactical risks and track them. Remove barriers, resolve issues and escalate to sponsors

where required.

2

25%

•

Portfolio Management: Lead initiation, approval and prioritization of GIS projects. Serve as primary GIS

Liaison for project requests. Actively participate in the Enterprise GIS Steering Committee. Maintain and

monitor performance (measures) related to Enterprise GIS projects and initiatives.

3

20%

•

Geographic Data & Solution Management: Update and maintain GIS data layers and/or databases through

supervision of team members. Oversee improvements to processes and GIS systems to enhance

performance of GIS customers through definition, analysis and implementation of various GIS solutions

including but not limited to: ArcGIS Online Story Maps, digital datasets, dashboards, desktop analyses

resulting in maps and reports, etc.

4

10%

•

Customer Service: Respond to (internal/external) customer requests, troubleshoot problems and resolve

issues in a timely and professional manner.

5

5%

•

Intra/Intergovernmental Relations: Partner with county departments, local, state or national

governmental entities and stakeholders, to participate in governance groups, committees, initiatives

etc. that support and contribute to the advancement of Wake County GIS operations.

6

5%

•

Training & Professional Development: Follow GIS and IT standards, policies and procedures in the

management of the GIS platform. Enhance personal proficiency and knowledge of GIS, county

information systems and related technologies. Stay current with GIS industry trends/expertise and explore ways to effectively apply knowledge, skills and abilities to the work of Wake County

government.

7

5%

Position(s) may perform other duties in addition to the above as assigned by management.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

M2

Career Level Description:

Management Level 2

•

Fully accountable for implementing operational plans for a Work Group with measurable contribution on Division results.

•

May have budget accountability.

•

Responsible for making moderate improvements of processes, systems or standards to enhance performance of the Work Group.

•

Supports and utilizes the innovations of others to improve on solutions, approaches and technologies.

•

Communicates within and outside the Work Group, and may communicate with other parties within the Division.

•

Sometimes requires ability to influence others outside of own job area on policies, practices and procedures.

•

Manages professionals. Leads, directs and reviews the work of team members in order to accomplish operational plans and results.

•

Has hiring, firing, promotion, performance and reward authority for direct reports.

•

Requires practical knowledge in leading and managing the execution of processes, projects and tactics within one job area. Typically has advanced knowledge and skills within a specific technical or professional discipline with understanding of the impact of work on other areas of the organization.

Qualifications

•

Bachelors degree in Computer Science, Geographic Information Systems or a related field.

•

Three years of experience in geographic information systems including at least one year of management experience.

•

Equivalent education and experience are accepted

•

1 Year

Demonstrated project management experience.

•

PMP - Project Management Certification

•

GISP Certification

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Communication

Creates an atmosphere in which timely and high-quality information flows smoothly up and down, inside and outside of the organization; encourages open expression of ideas and opinions.

Customer Service

Balances interests of a variety of clients, and readily readjusts priorities to respond effectively to pressing and changing demands for information, advice and assistance.  Anticipates and meets the needs of clients; achieves quality end products; and commits to continuous improvement of services.

Problem Solving

Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on one's knowledge and experience base, and calling on other references and resources as necessary.

Project or Program Management

Structures and directs others’ work on projects or programs.

Change Management

Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace.

Conflict Management

Brings substantial conflicts and disagreements into the open and attempts to manage them collaboratively, building consensus, keeping the best interests of the organization in mind, not only one's own interest.

Team Leadership

Willingly cooperates and works collaboratively toward solutions that generally benefit all involved parties; works cooperatively with others to accomplish organizational objectives. Manages staff in ways that improve their ability to succeed on the job.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Organization

Decision Making

Communication

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X