Community Public Health Educator

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Community Public Health Educator

Market Range:

MR16

Approved Date:

2/19/2024 11:42:02 AM

FLSA:

Non-Exempt

EEO Code:

PROFESSIONALS

Career Level:

P2

Career Level Description:

Professional Level 2

Job Code:

100987

Job Family:

Health Services

Sub Family:

Health Education

Primary Purpose

Works with the Population Health  team, Wake County's Communications Office,  and community partners to create well-written communications and marketing materials focused on advancing health equity and educating the community, particularly historically marginalized communities, about health disparities. Develops and delivers health education sessions to advance health literacy in historically marginalized communities.

•

Coordinate with leaders within the business community, faith-based organizations, advocacy groups and others to understand what each unique population needs to hear about health equity and health disparities, who they need to hear it from, what language or tone they need to hear it in, and how they prefer to receive it.

1

25%

•

Collaborate effectively with our Public Health programs to understand the latest developments with health disparities and then determine what the key messages we need to share with the community are.

2

25%

•

Deliver well-written communications materials (talking points, presentations, social media posts, web content, flyers, etc.), ensuring that they are in line with CLAS standards, that target the right audience with the right message at the right time and generate the desired results.

3

25%

•

Serve as co-chair and staff support to the Communications and Messaging and Community Outreach workgroups of HealthLit4Wake.

4

15%

•

Attend staff meetings and participate in agency-wide initiatives as needed.

5

10%

Position(s) may perform other duties in addition to the above as assigned by management.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

P2

Career Level Description:

Professional Level 2

•

Works independently on projects/assignments that impact Work Group results.

•

Work is generally supervised and involves periodic process checks.

•

Responsible for making adjustments or recommended enhancements in systems and processes to solve problems or improve effectiveness of the Work Group.

•

Typically communicates within or outside the Work Group to provide information requiring some explanation or interpretation to reach agreement.

•

May provide guidance and assistance to entry level professionals or support staff.

•

Requires practical knowledge of the Work Group typically obtained through advanced education combined with experience.

Qualifications

•

Bachelor's degree

•

Two years of job-related experience

•

Equivalent education and experience are accepted

•

Bachelor's Degree

Bachelor’s degree in Public Health Education, communications, or the appropriate equivalent.

•

3 Years

At least three years of experience working in a health education, communications or marketing-related position

•

Experience proactively developing community outreach plans and executing them successfully

•

A strong understanding of common social media platforms and how to use them to reach the right people with the right message at the right time

•

•

Have strong writing skills that can vary effectively in tone and style, based on the audience and the platform. You must be able to turn complex, jargon-filled information into plain language that is easily understood by the layman.

•

Be organized and able to successfully manage multiple tasks at the same time

•

Be open, honest and have great integrity. You must be a “people person” who can work effectively in large groups, small teams or one on one, and motivate them all to achieve a common goal.

•

Exude creativity and know how to brainstorm new ideas. You must have the initiative needed to lead a project or campaign from start to finish with minimal oversight, while understanding when to ask questions or seek approval.

•

Be a strategic thinker – someone who can see the big picture and the small details at the same time and understand how the pieces fit together.

•

Be committed to providing superior customer service, innovation, efficiency and effectiveness

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Adaptability & Flexibility

Changes behavioral style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation. Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.

Communication

Creates an atmosphere in which timely and high-quality information flows smoothly up and down, inside and outside of the organization; encourages open expression of ideas and opinions.

Customer Service

Balances interests of a variety of clients, and readily readjusts priorities to respond effectively to pressing and changing demands for information, advice and assistance.  Anticipates and meets the needs of clients; achieves quality end products; and commits to continuous improvement of services.

Listening

Understands and learns from what others say.

Speaking

Effectively transfers thoughts and expresses ideas orally or verbally in individual or group situations.

Technical Expertise

Applies and improves extensive or in-depth specialized knowledge, skills, and judgment to accomplish a result or to accomplish one's job effectively.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand and apply non-routine verbal and/or written instructions

Organization

Organize and prioritize individual work schedule to manage multiple tasks and/or projects

Decision Making

Make decisions that have an impact on the individual's work

Communication

Communicate and explain a variety of information

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X