Project Coordinator - Community Health

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Project Coordinator - Community Health

Market Range:

MR15

Approved Date:

2/3/2025 9:41:44 AM

FLSA:

Non-Exempt

EEO Code:

ADMINISTRATIVE SUPPORT

Career Level:

C3

Career Level Description:

Core Services Level 3

Job Code:

100988

Job Family:

GM - General Management

Sub Family:

PAPSP - Program and Project Support

Primary Purpose

Ensures compliance and best practices regarding development and implementation for community-based health programs. Specializes in monitoring and maintaining project plans.

•

Researches, coordinates, delivers and maintains healthcare access information and training for affected programs. Utilizes audit data and areas of interest to develop recommendations for improved equitable healthcare access performance and compliance. Drafts, reviews, and updates related Wake County Health & Human Services (WCHHS) policy and/or training and communications as necessary.

1

35%

•

Coordinates and maintains the availability of community health best practices and resources to the populations served. Develops and maintains training and communications systems to ensure operational compliance. Coordinates with WCHHS Contracts and/or Finance staff and LEP vendors to ensure smooth operations. 

2

25%

•

Establishes and maintains partnerships with outside agencies to recruit, schedule and support Community Health Workers for outreach events.

3

20%

•

Coordinates and provides communications and implementation strategies to programs to ensure health equity and inclusion compliance. Troubleshoots with staff and stakeholders on any related WCHHS policy as necessary.

4

20%

Position(s) may perform other duties in addition to the above as assigned by management.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

C3

Career Level Description:

Core Services Level 3

•

Works to deliver day-to-day objectives that directly impact the achievement of results for the Work Group.

•

Work consists of tasks that are typically not routine.

•

Works independently under limited supervision, applying discretion when required.

•

Responsible for recommending adjustments to processes or systems that improve the effectiveness of the Work Group.

•

May be required to apply discretion within broad operational boundaries and procedures.

•

Communicates within and outside Work Group to obtain information or explain practices and policies.

•

Responsible for providing, guidance, coaching, and training to lower-level support employees.

•

Requires broad knowledge of operational systems and practices typically gained through extensive experience, technical training, and/or advanced education.

Qualifications

•

Bachelor's degree

•

One year of job-related experience

•

Equivalent education and experience are accepted

•

Master's Degree

 Master’s degree in Public Health or a related field year of relevant professional experience

•

2 Years

Two years of relevant professional experience including experience working in or with communities of color or other underserved communities, working with institutional leadership, facilitating meetings, measuring and monitoring program evaluation activities and working in multi-disciplinary, multi-cultural, and multi-sectoral partnerships  (preferably in equity advocacy or systems change efforts)

And

•

 Other relevant experience may include personal, family, or other lived experience dealing with inequitable economic, social, health and educational systems and environments.

And

•

 Proficiency in MS Office Suite (Word, PowerPoint, and Excel)

•

Ability to quickly assess complex situations.

•

Ability to organize complex work tasks including planning and priority setting.

•

Ability to interact effectively with culturally diverse client and staff groups.

•

Ability to communicate effectively in writing and orally including large group presentation.

•

Ability to work independently in carrying out oral and written instructions.

•

Ability to exercise judgment and discretion in applying and interpreting policies and procedures.

•

Effective interpersonal, communication and customer service skills.

•

Ability to prioritize and manage multiple activities and/deadlines.

•

Excellent organization and follow-up skills.

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Adaptability & Flexibility

Changes behavioral style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation. Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.

Analysis

Examines data to grasp issues, draw conclusions, and solve problems.

Customer Service

Balances interests of a variety of clients, and readily readjusts priorities to respond effectively to pressing and changing demands for information, advice and assistance.  Anticipates and meets the needs of clients; achieves quality end products; and commits to continuous improvement of services.

Interpersonal Skills

Treats others with courtesy, sensitivity, and respect.  Considers and responds appropriately to the needs and feelings of different people in different situations.  Perceives, assesses, and positively influences one's own and other individuals’ emotions.

Project or Program Management

Structures and directs others’ work on projects or programs.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand complex problems and collaborate to explore alternative solutions

Organization

Organize and prioritize individual work schedule to manage multiple tasks and/or projects

Decision Making

Make decisions that have significant impact on a department's credibility, operations and/or services

Communication

Communicate and explain a variety of information

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X