IT Contracts Specialist

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

IT Contracts Specialist

Market Range:

IT15

Approved Date:

9/21/2023 12:43:50 PM

FLSA:

Exempt

EEO Code:

PROFESSIONALS

Career Level:

P3

Career Level Description:

Professional Level 3

Job Code:

100995

Job Family:

Information Technology

Sub Family:

Project/Program Management

Primary Purpose

The IT Contract Specialist will serve as the lead for contract management, negotiations, monitoring, oversight and administration for IT hardware, software and service contracts. The Specialist will assist with the creation and development of RFPs, bids and agreements. Specialist will review and modify existing contracts and amendments to develop renewal options.

•

Review and negotiate software licenses as well as a variety of other contracts, including vendor agreements, master service agreements, consultant agreements, etc. to ensure IT contracts are aligned to IT strategies, requirements, and control mechanisms.

1

40%

•

Review vendor proposals before final negotiations, and provide negotiation suggestions to benefit the County.

2

25%

•

Assist in the development of Request for Information (RFIs), Request for Proposal (RFPs) and business cases by providing technical risk assessments and IT contractual requirements.

3

15%

•

Follow County Finance and Procurement policies, process and procedure as related to vendor registration and requirements for doing business with Wake County.

4

10%

•

Participate in the budget process, such as annual budget planning.

5

10%

Position(s) may perform other duties in addition to the above as assigned by management.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

P3

Career Level Description:

Professional Level 3

•

Plans and manages projects that have significant impact on Work Group and Division results OR works as a technical expert within a Medical or Scientific Discipline.

•

Shares insights and analyses that inform new processes, and/or operational plans.

•

Responsible for making improvements in processes, systems, or standards to enhance performance of the Work Group.

•

Works to influence parties within and outside of the Work Group and Division regarding projects and procedures.

•

May be responsible for providing guidance, coaching and training to other employees within the Work Group.

•

Requires advanced knowledge of the Work Group and Division typically obtained through advanced education combined with experience. May have practical knowledge of project management.

•

Within Medical or Scientific Disciplines, typically requires a doctoral degree.

Qualifications

•

Bachelor's degree in a relevant field such as Business Administration, Contract Management or Information Technology

•

Four years of experience in Information Technology contract management

•

Equivalent education and experience are accepted

•

Basic understanding of IT product and service needs, as well as general knowledge of changing technologies.

•

Experience to develop, edit, review, and revise IFBs, RFQs, and RFPs of varying complexity.

•

Experience to negotiate contracts and solicitation documents.

•

Working knowledge to ensure compliance with requirements of procurement laws and regulations for information technology and negotiation of contract terms and conditions.

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Attention to Detail

Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently.

Communication

Creates an atmosphere in which timely and high-quality information flows smoothly up and down, inside and outside of the organization; encourages open expression of ideas and opinions.

Enforcing Laws, Rules & Regulations

Enforces governmental laws, rules, and regulations, and initiates enforcement actions in a way that the public perceives as fair, objective, and reasonable.

Negotiation

Explores positions and alternatives to reach outcomes that gain acceptance of all parties.

Professionalism

Thinks carefully about the likely effects on others of one's words, actions, appearance, and mode of behavior. Selects the words or actions most likely to have the desired effect on the individual or group in question. Maintains calmness in stressful or adverse situations. Diplomatically handles challenging or tense interpersonal situations.

Results Orientation

Demonstrates concern for achieving or surpassing results against an internal or external standard of excellence. Shows a passion for improving the delivery of services with a commitment to continuous improvement.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment