Minority & Women Owned Business Enterprises Program Manager

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Minority & Women Owned Business Enterprises Program Manager

Market Range:

MR20

Approved Date:

1/16/2025 3:33:18 PM

FLSA:

Exempt

EEO Code:

PROFESSIONALS

Career Level:

P3

Career Level Description:

Professional Level 3

Job Code:

100998

Job Family:

GM - General Management

Sub Family:

COMGT - County Management

Primary Purpose

The primary purpose of the MWBE (Minority and Women Business Enterprise) Program Manager position is to lead and design a strategy to carry out Wake County's efforts to increase MWBE participation, regardless of business size.  From construction projects to services and goods, this position will lead complex and technical protocols. Successful candidates will possess knowledge of the processing and application of information, documents, and/or materials related to government contracting and procurement.   This position will design, operate and the implementation of the MWBE Program, performing work that creates economic opportunities through a wide variety of administrative functions and community-facing programs.

The MWBE Program Manager is a key team member of the Office of Diversity, Equity, and Inclusion's (ODEI) and coordinates regularly with internal and external key stakeholders.  From local non-profits to other agencies, this position will strategically plan and execute the County's high priority to serve and create a more diverse and inclusive community, including entrepreneurs and small businesses.

•

Develop and implement procedures concerning MWBE participation, compliance functions, including: Development and timely submission of substantive plans for Wake County MWBE participation goals; Collection and compilation of reports on MWBE utilization; Support for departments with compliance auditing and approval of audit methodologies; and Monitors, prepares and provides statutorily required reports.

1

20%

•

Oversee MWBE certification through the NC HUB Office and customer services programming, consisting of various technical and financial assistance initiatives to help MWBEs bid on and secure government contracts, access financing, improve operations, and grow their businesses.

2

15%

•

Participate in working groups, task forces, and forums on MWBE issues and opportunities, and ensure the visibility of Wake County MWBE activity throughout the MWBE stakeholder community.

3

15%

•

Plan, develop and oversee implementation of programs, procedures and policies to increase contact between MWBEs and county departments.

4

10%

•

Conducts MWBE forums to advise MWBE communities of upcoming new contract opportunities that span a variety of industry categories (construction, architecture & engineering, professional services, other services, and goods).

5

10%

•

Helps MWBEs register with Wake County’s electronic bidding and vendor systems

6

10%

•

Monitors internal procedures to ensure compliance with State, local, and organizational policy; evaluates internal procedures to ensure compliance with organizational goals. Coordinates the review, tracking, and reporting of HUB Subcontracting Plans (HSPs).  

7

5%

•

Ensures compliance with current NC HUB policies, regulations, and procurement procedures during purchases of commodities and equipment of a specialized or complex nature, including Information Technology goods and services.

8

5%

•

Design and conduct quarterly evaluations to track metrics on participating business development and agencies/authorities’ initiatives.  Host meetings to share these evaluation results to inform data-driven improvements among participating stakeholders and agencies/authorities.  Hold annual evaluation meetings with business community and agencies/authorities to review metrics, measure impact of MBWE programs, and solicit feedback on program improvements.

9

5%

•

Represent the Office of Diversity, Equity, and Inclusion by participating on panels for various business seminars, agencies, authorities, community-based organizations, and business trade groups.

10

5%

Position(s) may perform other duties in addition to the above as assigned by management.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

P3

Career Level Description:

Professional Level 3

Qualifications

•

Bachelor's degree in a related field

•

Three years of job-related experience

•

Equivalent education and experience are accepted

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Adaptability & Flexibility

Changes behavioral style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation. Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.

Analysis

Examines data to grasp issues, draw conclusions, and solve problems.

Communication

Creates an atmosphere in which timely and high-quality information flows smoothly up and down, inside and outside of the organization; encourages open expression of ideas and opinions.

Interpersonal Skills

Treats others with courtesy, sensitivity, and respect.  Considers and responds appropriately to the needs and feelings of different people in different situations.  Perceives, assesses, and positively influences one's own and other individuals’ emotions.

Problem Solving

Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on one's knowledge and experience base, and calling on other references and resources as necessary.

Technical Expertise

Applies and improves extensive or in-depth specialized knowledge, skills, and judgment to accomplish a result or to accomplish one's job effectively.

Change Management

Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace.

Cooperative Leadership

Promotes and generates cooperation among one's peers in leadership to achieve a collective outcome; fosters the development of a common vision and fully participates in creating a unified leadership team that gets results.

Influence

Asserts own ideas and persuades others, gaining support and commitment from others; mobilizes people to take action, using creative approaches to motivate others to meet organizational goals.

Relationship Building

Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect.

Strategic Vision

Sees the big, long-range picture and leads others accordingly.

Team Leadership

Willingly cooperates and works collaboratively toward solutions that generally benefit all involved parties; works cooperatively with others to accomplish organizational objectives. Manages staff in ways that improve their ability to succeed on the job.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment