Senior IT Project Manager

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Senior IT Project Manager

Market Range:

IT16

Approved Date:

1/16/2024 1:46:56 PM

FLSA:

Exempt

EEO Code:

PROFESSIONALS

Career Level:

P4

Career Level Description:

Professional Level 4

Job Code:

101008

Job Family:

Information Technology

Sub Family:

Project/Program Management

Primary Purpose

Serve as Project Manager for complex technology-related projects. Direct project teams, maintain all project deliverables including project scheduling for multiple projects simultaneously, contract management, vendor management, risk management, change management, issue management, and status reporting. Provide oversight in testing methodology to include test plans. Oversee all aspects of project execution, using best practice project management methodology. Mentor others in project management tasks / methodology. Responsible for assuring projects are on-budget, on-time, and delivered with the expected value to the stakeholders and sponsors. To include RFP requirements gathering, RFP development and management, review of RFP responses facilitate business unit reviews for multiple vendors, rankings, selection, price negotiations, procurement, and manage implementation of solutions. Project related Vendor and Contract Management.

•

Experience in planning, managing, monitoring, and implementing complex projects. Mentor others in Project Management discipline.

1

40%

•

Maintain all project deliverables including project scope and objectives, scheduling, risk management, change management, issue management and status reporting. Manage large project budgets.

2

20%

•

Manage project budgets (large), contracts, and vendors (may include multiple complex projects simultaneously)

3

10%

•

Manage project scope by assessing requirements changes, determining, and conveying impact on budget and schedule. Anticipate operational and tactical risks and track them. Remove barriers, resolve minor project issues, and escalate to sponsors where required. Provide change management with high level management.

4

5%

•

Provide leadership to the project's participants and stakeholders, including managing expectations, conducting meetings, maintaining timelines, communicating needs, and providing clear information.

5

5%

•

Manage procurement, including contract negotiation, expense monitoring, and vendor adherence to timelines.

6

10%

•

Support and monitor smaller projects initiated and managed by others. Influence and Mentor other project leaders by teaching project management best practices and helping with the creation and tracking of project plans and status.

7

5%

•

Follow Wake County IT standards, policies, and procedures. Enhance personal proficiency and knowledge of county information systems and technology. Stay current with IT industry trends and explore ways to effectively apply new technologies to the work of Wake County government.

8

5%

Position(s) may perform other duties in addition to the above as assigned by management.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

P4

Career Level Description:

Professional Level 4

•

Plans and manages execution of large projects that span a Division or multiple Work Groups OR works as an independent technical expert within a Medical or Scientific Discipline.

•

Works independently with minimal direction. Viewed as subject matter expert within discipline.

•

Provides measurable input into new processes, standards and/or operational plans that impact Division results.

•

Responsible for making moderate to significant improvements of processes, systems or standards to enhance performance of the Work Group.

•

Propose new ideas and creative solutions to existing problems and/or work areas.

•

Works to influence parties within and outside of the Work Group and Division regarding projects and procedures.  May have responsibility for communicating with external parties and senior leaders.

•

Typically responsible for providing guidance, coaching and training to other employees within Division or the Work Group.

•

May manage projects at this level, requiring responsibility for the delegation of work and the review of others' work products

•

Requires deep knowledge of discipline typically obtained through advanced education combined with extensive experience. Typically viewed as having a specialty within a discipline. May have broad knowledge of project management.

•

Within Medical or Scientific Disciplines, typically requires a doctoral degree and post-doctoral training.

Qualifications

•

Bachelor's degree in Computer Science, Information Systems, Computer Engineering or related field

•

Five years of experience in business systems analysis and/or project management

•

Equivalent education and experience are accepted

•

Demonstrated skills and experience in managing contracts, budgets, and vendors.

•

Ability to demonstrate initiative and independent judgment in dealing effectively with ambiguity, recognizing trends, identifying approaches, and offering a variety of options and solutions to solve problems

•

Possess strong collaboration, communication, and interpersonal skills

•

Strong leadership qualities and organizational skills as well as the ability to adapt quickly to changing priorities, assignments, and roles

•

Exceptional analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Adaptability & Flexibility

Changes behavioral style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation. Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.

Analysis

Examines data to grasp issues, draw conclusions, and solve problems.

Attention to Detail

Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently.

Communication

Creates an atmosphere in which timely and high-quality information flows smoothly up and down, inside and outside of the organization; encourages open expression of ideas and opinions.

Customer Service

Balances interests of a variety of clients, and readily readjusts priorities to respond effectively to pressing and changing demands for information, advice and assistance.  Anticipates and meets the needs of clients; achieves quality end products; and commits to continuous improvement of services.

Interpersonal Skills

Treats others with courtesy, sensitivity, and respect.  Considers and responds appropriately to the needs and feelings of different people in different situations.  Perceives, assesses, and positively influences one's own and other individuals’ emotions.

Problem Solving

Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on one's knowledge and experience base, and calling on other references and resources as necessary.

Project or Program Management

Structures and directs others’ work on projects or programs.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand complex problems and collaborate to explore alternative solutions

Organization

Organize and prioritize the work schedules of others to manage multiple tasks and/or projects

Decision Making

Make decisions that have significant impact on a department's credibility, operations and/or services

Communication

Communicate in-depth information for the purpose of interpreting and/or negotiating

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X