Juvenile Crime Prevention Program Manager

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Juvenile Crime Prevention Program Manager

Market Range:

MR19

Approved Date:

5/3/2024 1:18:47 PM

FLSA:

Exempt

EEO Code:

PROFESSIONALS

Career Level:

P3

Career Level Description:

Professional Level 3

Job Code:

101026

Job Family:

GM - General Management

Sub Family:

COMGT - County Management

Primary Purpose

Serves as Wake County's liaison between the Juvenile Crime Prevention Council (JCPC), Department of Public Safety (DPS), and the DPS Division of Juvenile Justice. Instrumental in supporting the Juvenile Crime Prevention Council in its ability to carry out responsibilities outlined in the General Statute 14B NCAC 11B.0202.  Under general direction of JCPC council, keeps the community aware of juvenile justice issues, analyzing data relative to service availability within the county, and effectively monitoring the quality of services provided by JCPC funded programs. Provides leadership, guidance, technical support, and oversight for community-wide juvenile justice planning, community program implementation, policy and procedural consultation, and program evaluation to the Juvenile Crime Prevention Council, Wake County, and JCPC-funded community programs.

•

Collects, organizes, and distributs timely information to all members of the JCPC as well as serve as a liaison to NC Department of Public Safety, Central Area Consultant.

1

25%

•

Coordinates, oversees, and/or performs a wide variety of administrative, operational, and program support activities on behalf of Wake Juvenile Crime Prevention Council.

2

25%

•

Assists in interpreting and implementing Department of Public Safety and Division of Juvenile Justice policies and procedures, and provides consultation and coordination to the JCPC council and community service providers.

3

10%

•

Assists with managing and directing Wake Juvenile Crime Prevention Council and facilitates the development and sharing of community resources.

4

10%

•

Acts independently to coordinate workflows, develops resources for juvenile programming, and ensures the quality and consistency of program services with general statutes and department standards.

5

5%

•

Maintains contract monitoring protocols, practices and plans tailored for each assigned contract, including the collection and storage of data required to monitor, analyze, and report compliance.

6

5%

•

Independently maintains communication with vendors, contractors, program, and grant managers to clarify performance and financial matters.

7

10%

•

Assists in the development and maintenance of all procedural documentation, tools, and reports.

8

10%

Position(s) may perform other duties in addition to the above as assigned by management.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

P3

Career Level Description:

Professional Level 3

Qualifications

•

Bachelor's degree in a related field.

•

Three years of experience relating with the population served: their families, professional and paraprofessional staff, and diverse public and private interest groups.

•

Three years of fiscal and contract management experience.

•

Equivalent education and experience are accepted

•

Working knowledge of the principles and practices of public administration, dynamics of juvenile delinquency, juvenile court program, juvenile laws, regulations, and guidelines which govern the program.

•

Public speaking including presenting programs to educate juveniles and their families, agency personnel, and the general public.

•

Knowledge of social agencies and community resources relevant to juvenile justice.

•

Ability to interpret data, policies and procedures and make recommendations related to management and operational issues and resource deployment.

•

Excellent interpersonal skills, both oral and written communication.

•

Technical proficiency including knowledge of computers and applications.

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Attention to Detail

Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently.

Communication

Creates an atmosphere in which timely and high-quality information flows smoothly up and down, inside and outside of the organization; encourages open expression of ideas and opinions.

Initiative

Does more than is required or expected in the job; does things that no one has requested that will improve or enhance products and services, avoid problems, or develop entrepreneurial opportunities. Plans ahead for upcoming problems or opportunities and takes appropriate action.

Interpersonal Skills

Treats others with courtesy, sensitivity, and respect.  Considers and responds appropriately to the needs and feelings of different people in different situations.  Perceives, assesses, and positively influences one's own and other individuals’ emotions.

Reliability

Demonstrates a high level of dependability in all aspects of the job.

Speaking

Effectively transfers thoughts and expresses ideas orally or verbally in individual or group situations.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand and apply non-routine verbal and/or written instructions

Organization

Organize and prioritize individual work schedule to manage multiple tasks and/or projects

Decision Making

Make decisions that have an impact on the immediate work unit's operations and/or services

Communication

Communicate in-depth information for the purpose of interpreting and/or negotiating

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X