Human Resources Employee Engagement Manager

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Human Resources Employee Engagement Manager

Market Range:

MR20

Approved Date:

7/29/2024 10:32:13 AM

FLSA:

Exempt

EEO Code:

PROFESSIONALS

Career Level:

P3

Career Level Description:

Professional Level 3

Job Code:

101049

Job Family:

HR - Human Resources

Sub Family:

GENHR - General Human Resources

Primary Purpose

Develops and implements strategies to improve employee engagement and communication. Collaborates with leadership and across departments to foster a positive work environment where employees feel valued, motivated, and productive. Manages employee engagement of programs designed to foster satisfaction and retention, such as rewards and recognition programs, wellness programs, and other programs and activities that result in healthy workplace culture.

•

Leads employee engagement and communication for strategic projects including organizational assessment and stay surveys, training and career development, Wake University, onboarding, succession planning, performance management, rewards and recognition, and total rewards including compensation, benefits, and wellness.

1

30%

•

Develops, executes, and manages employee engagement initiatives to enhance employee morale, motivation, and overall satisfaction. Creates timelines and project plans supporting the execution of programs. Prepares and delivers presentations. Creates after-action reports to determine successes and opportunities for each HR event.  

2

30%

•

Collaborates with the Communications Office to draft internal communications including key messaging, employee branding, and deploying communication strategies while working across all County departments to improve employee engagement and retention.  May co-draft materials with communications, review the Communication's Office draft, or author content and materials to achieve program goals and objectives.

3

15%

•

Monitors HR program outcomes and conducts strategic research to assess levels of employee engagement and effectiveness by collecting, analyzing, and/or interpreting internal and external data and provides recommendations for data-driven engagement actions and decisions.  Manages employee feedback mechanisms and leverages insights to continuously improve engagement strategies. 

4

15%

•

Collaborates with internal teams and vendors to design, source, and distribute branded merchandise and swag items. Collaborates with finance and budget teams on budget planning, expense tracking, and financial reporting related to employee engagement activities. Maintains inventory levels, track budgets, and ensures timely delivery of orders for various internal and external events.

5

10%

Position(s) may perform other duties in addition to the above as assigned by management.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

P3

Career Level Description:

Professional Level 3

Qualifications

•

Bachelor's degree in Human Resources Management, Public Administration, Business Administration or a related field

•

Four years of experience in human resources, communications or employee engagement

•

Equivalent education and experience are accepted

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Analysis

Examines data to grasp issues, draw conclusions, and solve problems.

Attention to Detail

Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently.

Communication

Creates an atmosphere in which timely and high-quality information flows smoothly up and down, inside and outside of the organization; encourages open expression of ideas and opinions.

Consulting

Applies knowledge of policies and procedures in the area of work to advise others across the organization on critical issues.

Initiative

Does more than is required or expected in the job; does things that no one has requested that will improve or enhance products and services, avoid problems, or develop entrepreneurial opportunities. Plans ahead for upcoming problems or opportunities and takes appropriate action.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand complex problems and collaborate to explore alternative solutions

Organization

Organize and prioritize individual work schedule to manage multiple tasks and/or projects

Decision Making

Make decisions that have significant impact on a department's credibility, operations and/or services

Communication

Communicate and explain a variety of information

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X