Assistant Program Manager - Engineering

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Assistant Program Manager - Engineering

Market Range:

MR20

Approved Date:

1/17/2025 8:43:15 AM

FLSA:

Exempt

EEO Code:

PROFESSIONALS

Career Level:

M2

Career Level Description:

Management Level 2

Job Code:

101064

Job Family:

ES - Environmental Services

Sub Family:

WATRQ - Water Quality

Primary Purpose

Leads and mentors a group of engineers and other professionals in conducting plan review to support the Sedimentation & Erosion Control and Stormwater Management functions of the Water Quality Division. Provides advanced regulatory and consultative services with respect to quality assurance, education, technical assistance, staff training, and design review to facilitate permitting process and compliance. Creates reports concerning productivity, quality, and/or timeliness of services to improve processes and support the budget process. Provides technical and other support to the Watershed Program Manager to advance Environmental Services Department initiatives.

•

Leads the work of a team of Environmental Engineers/Consultants in Watershed Management, completes quality review of their work, and provides feedback on quality and timeliness of work. Conducts performance reviews and provides mentorship to Environmental Engineers and Principal Environmental Engineers. Ensures the continued State delegation of the Wake County Stormwater Management and Sedimentation & Erosion Control programs.

1

20%

•

Completes plan reviews as needed to keep up with demand and achieve performance measures targets. Provides technical support and training on difficult plans and/or sites. Shares experience on completing plan reviews with the staff of the Watershed Management program.

2

20%

•

Establishes a system for the effective team coverage of the increasing demand for plan reviews. Researches and implements procedures and processes to maintain coverage with existing staff. Assigns projects and supervises Environmental Engineers/Consultants to ensure the provision of the needed technical assistance and educational outreach to the development community to enhance project compliance with applicable regulations.

3

15%

•

Evaluates and implements effective educational programs and training suitable for each group of the development community to improve their ability to achieve compliance. Manages relationships and collaboration with the development community, stakeholders, and partner municipalities. Facilitates problem solving and proactively assess situations to resolve issues that could potentially escalate.

4

20%

•

Creates reports that will support analysis of the effectiveness and productivity of the plan review team and can be used to support the Water Quality budget process. Coordinates internal and external training (and certification where applicable) to enhance staff competency and implements standards to make the process of plan review and enforcement more seamless.

5

15%

•

Works closely with the Watershed Program Manager to advance new department initiatives, process improvements, staff certification and training, budget expansion requests, as well as track and make provisions to accommodate legislative changes to program. Fills in for the Program Manager in their absence or in times of increased workload. 

6

10%

Position(s) may perform other duties in addition to the above as assigned by management.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

M2

Career Level Description:

Management Level 2

•

Fully accountable for implementing operational plans for a Work Group with measurable contribution on Division results.

•

May have budget accountability.

•

Responsible for making moderate improvements of processes, systems or standards to enhance performance of the Work Group.

•

Supports and utilizes the innovations of others to improve on solutions, approaches and technologies.

•

Communicates within and outside the Work Group, and may communicate with other parties within the Division.

•

Sometimes requires ability to influence others outside of own job area on policies, practices and procedures.

•

Manages professionals. Leads, directs and reviews the work of team members in order to accomplish operational plans and results.

•

Has hiring, firing, promotion, performance and reward authority for direct reports.

•

Requires practical knowledge in leading and managing the execution of processes, projects and tactics within one job area. Typically has advanced knowledge and skills within a specific technical or professional discipline with understanding of the impact of work on other areas of the organization.

Qualifications

•

Bachelor's degree in Engineering

•

Four years of experience in environmental health, environmental planning, inspections or engineering

•

North Carolina Professional Engineer’s (PE) License upon hire or the ability to obtain through comity; Valid Driver's License and "safe" driving record

•

Equivalent education and experience are accepted

•

Master's Degree

Civil or Environmental Engineering or related fields

•

5 Years

Applying engineering principles to sedimentation & erosion control and stormwater management

•

Excellent ability to communicate effectively in written and oral formats to explain technical specifications to non-technical groups.

•

Detail oriented with excellent analytical, problem solving and computer skills (word processing, spreadsheet, and some database functionality).

•

Excellent ability to work with stakeholders on a project, both inside and outside the organization.

•

Excellent knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

•

Excellent ability to identify measures or indicators of system performance and the actions needed to improve or correct performance, to maintain high-quality and competitive core services.

•

Strong knowledge of rules, design principles and methods to control sedimentation and erosion and mitigate stormwater runoff.

•

Advanced ability to help others understand the goals of the organization and guide them to assist in achieving those goals.

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Attention to Detail

Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently.

Customer Service

Balances interests of a variety of clients, and readily readjusts priorities to respond effectively to pressing and changing demands for information, advice and assistance.  Anticipates and meets the needs of clients; achieves quality end products; and commits to continuous improvement of services.

Time Management

Manages own time, priorities, and resources to achieve goals. Establishes a systematic course of action for self or others to ensure accomplishment of a specific objective. Sets priorities, goals, and timetables to achieve maximum productivity.

Coaching & Mentoring

Works to improve and reinforce performance of others. Facilitates their skill development by providing clear, behaviorally specific performance feedback, and making or eliciting specific suggestions for improvement in a manner that builds confidence and maintains self-esteem.

Organizational Alignment

Ensures the organization’s goals and objectives align with the County’s mission and vision.

Team Leadership

Willingly cooperates and works collaboratively toward solutions that generally benefit all involved parties; works cooperatively with others to accomplish organizational objectives. Manages staff in ways that improve their ability to succeed on the job.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand complex problems and collaborate to explore alternative solutions

Organization

Organize and prioritize the work schedules of others to manage multiple tasks and/or projects

Decision Making

Make decisions that have significant impact on a department's credibility, operations and/or services

Communication

Communicate in-depth information for the purpose of interpreting and/or negotiating

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X