EMS Technician - Venue Team

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

EMS Technician - Venue Team

Market Range:

EM10

Approved Date:

1/23/2025 12:49:00 PM

FLSA:

Non-Exempt

EEO Code:

TECHNICIANS

Career Level:

C2

Career Level Description:

Core Services Level 2

Job Code:

101076

Job Family:

HS - Health Services

Sub Family:

EMRSP - Emergency Medical Response

Primary Purpose

Venue Team EMT's assist in providing prompt, compassionate and clinically excellent out of hospital emergency medical care to sick and injured participants at special events and specific venues within Wake County.  They are responsible for the operation of biomedical and other equipment necessary to provide assessment, treatment, and movement of patients in a special event or venue setting.  Additionally, they are responsible for performing routine cleaning/disinfecting, restocking, and basic maintenance of equipment.  Must be able to effectively interact and communicate with individuals and groups of individuals (patients, the public, members of other agencies and departments) from all education levels, cultural backgrounds, belief structures, and states of health. 

Venue Team EMT's are required to act with a high degree of courtesy, professionalism, and respect and always with the best interest of the welfare of the patient and the public in mind.  Venue Team EMT's must be affiliated with a county fire department and can hold either an Emergency Medical Technician (EMT) or Advanced Emergency Medical Technician (AEMT) certification. 

This position differs from the EMS Technician position in the following ways.  Venue Team EMT's can only work at special events and specific venues within Wake County.  They cannot staff a 911 response ambulance.

•

Maintain personal readiness to be able to respond in a prompt, compassionate and clinically excellent manner to requests for service at special events and venues at all times of day and night and in all types of weather.  Must be able to quickly adapt, problem solve and multi-task in ever changing and sometimes distracting environments.  The physical demands of the job require strength, flexibility, and endurance. 

1

20%

•

Work effectively as an individual and as a team leader on every patient care scene.  Assess nature and extent of illness or injury by obtaining relevant information from the patient, their family or caretaker(s), bystanders/citizens and from the surrounding environment.  Perform basic or advanced (when applicable) life support skills utilizing liberal standing order protocols to guide patient care in the prehospital setting.  Lift and carry equipment, stretchers, and patients to facilitate response to, treatment, and movement of patients.   Complete documentation through patient care reporting systems, electronic and paper-based logs, reporting software and databases.  Maintain confidentiality and always protect sensitive data, in accordance with HIPAA laws, organizational and department policies and procedures.

2

20%

•

While assisting with or performing patient care utilize equipment and biomedical supplies such as Cardiac Monitor/Defibrillator, Peripheral Intravenous Catheters, Intraosseous Devices, Pulse Oximeters, Waveform Capnometers, Sphygmomanometers, Multiple Spinal and Extremity Immobilization Devices, Multiple Airway Devices, Respirators, CPAP units, Medications, Assorted Bandages, and other Biomedical Equipment.  Utilize additional technology, while performing non patient care job duties, such as in-vehicle navigation, laptop computers, computer aided dispatch, pagers, radios (handheld and truck mounted), cell phones, online education portals, high-fidelity simulators, etc.

3

20%

•

Safely and respectfully operate venue emergency vehicles (carts) at various events, at all hours of the day and night, in all weather conditions.  Additionally, must be able to safely operate a cart through pedestrian crowds and across varying terrain.

4

10%

•

Maintain cleanliness of equipment, vehicles, and facilities.  Regularly inventory and restock equipment and vehicles.  Decontaminate and disinfect equipment and vehicles after every patient encounter.

5

10%

•

From routine to significantly stressful situations and everything in-between, effectively communicate in a respectful manner, through written, oral and/or visual means, with all individuals and groups of individuals, regardless of their age, gender, educational level, socioeconomic status, etc.

6

10%

•

Function effectively in a physically demanding environment, requiring strength, flexibility, and endurance.  At times this may also include the wearing of personal protective equipment such as turnout gear, chemical protective clothing and respiratory protection.

7

5%

•

Performs and participates actively in Continuing Medical Education, Clinical Continuous Quality Improvement, and other departmental programs, goals and objectives as directed by the supervisory staff or the Director.

8

5%

Position(s) may perform other duties in addition to the above as assigned by management.

•

Participate in various community outreach and public education events.

•

Participate in various department specific committees regarding decisions on protocols, equipment, vehicles, uniforms, etc.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

C2

Career Level Description:

Core Services Level 2

•

Works to deliver day-to-day objectives that moderately impact the achievement of the Work Group results.

•

Work typically involves regular review by senior employees and/or supervisors.

•

Responsible for making minor adjustments to work methods to solve problems that are routine and typically exist in current work processes and systems. May be required to highlight areas of concerns/problems and submit or recommend solutions to supervisor in own Work Group.

•

Communicates within and outside the Work Group to obtain or explain information.

•

May provide guidance and assistance to new or entry-level employees.

•

Requires basic job knowledge of systems and procedures obtained through prior work experience or education.

Qualifications

•

No specific education required

•

No specific experience required

•

Equivalent education and experience are accepted

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Organization

Decision Making

Communication

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X